SHIPPING & PAYMENT
Delivery Information
Domestic Delivery (Greece):
ACS Courier: 3,20€
Free Shipping for orders over 29€
International Delivery (European Union):
DHL Courier: 11,90€
Free Shipping for orders over 59€
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Orders placed before 10:00am (Time zone: GMT+2) on our webpage will be shipped the next working day. You will receive your parcel within 4-5 working days, depending on courier's workload & your location.
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You will be notified by email once your order is dispatched and you will receive your tracking number, which can be used to get all the updates about your delivery.
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We receive only prepaid payments. We do not accept COD payments.
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Please check your parcel upon delivery and while the driver is still present. If the item appears to have been tampered with in any way, please advise the driver and refuse the delivery. In this case please contact us and we will discuss further steps.
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If you do not advise the driver at the time of delivery, this could reduce the chances of a successful claim if needed.
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If you have accepted the parcel but notice damage upon opening it, please take any photo you find helpful & contact our Customer Care service as soon as possible by email: contact@re4earth.com
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We serve only European Union Countries at the moment.
Payment Options
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After selecting credit card payment you will be transferred to 3D Secure platform to fill in the data. If the transaction is authorized, the payment proceeds immediately and we can process your order.
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We chose Stripe as our payment processor for all transactions. Learn more about Stripe here. In addition, we support their initiative Stripe Climate, a coalition of businesses accelerating carbon removal. You can learn more about this initiative here or by checking out "Re4Earth CARES" tab on our main menu, where you can learn about all our environmental actions & causes we support.
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Our staff does not operate with your card data. The process is finished through online banking.
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Do you hate filling in payment details over and over? You can simply save the card details for a future purchase, if you are a registered Re4Earth user. Your card details will be saved as secure information in our payment gateway and the next time you shop, you can simply select which card you want to pay with, without lengthy filling in of payment details. Our employees do not have access to this sensitive information. You can manage your cards in your account on “My Wallet” tab at your Account area.